Module 1 · Foundation series
From Unsure to Useful
How AI works, what’s safe to share, and a quick first win.
“You’ve been given AI. Nobody showed you how.”
- About 55 minutes
- AI Stairway™ steps 0 to 1
- Phone or desktop
- £100 plus VAT if you can reclaim it, or in a bundle

How AI works, and how to judge what’s safe to share with ChatGPT and other tools
What you’ll be able to do by the end:
- 1Describe what happens between pressing Enter and getting an answer, using the words context, token and tool.
- 2Find which account, model and mode you’re using, and say what that means for what you put in.
- 3Sort realistic tasks into green, amber and red, and give the reason.
- 4Name one thing AI does brilliantly and one thing it does badly.
- 5Judge an AI answer in your own field, naming one thing it got right and one it got wrong.
The moment it clicks
“It’s only as good as what’s on its desk, and I know where the lines are.”
The rule you’ll keep
AI touches tasks. People carry outcomes.
General training, not advice. Follow your organisation’s policies. What the course is, and isn’t.
Where this module sits
Every module stands on its own, so you can start anywhere. See all ten.
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